Cracking CX: What are your tips & challenges?
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GriDD is a full-service Customer Experience (CX) design company. Our professionals and academy can offer you the full spectrum of CX improvement services. Do you want to ensure excellent customer experiences for your organization? Our expertise in leadership, architecture and creation helps you realize it!
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Passionate people, that’s what GriDD stands for. Our team consists of CX experts with knowledge of people and technology to support organizations in realizing excellent customer experiences. We are committed to truly add value for your customers and organization, which is something we have been doing with great pleasure since 2008.
Blog
A new view on customer experience: 3 perspectives
In this blogpost Mark talks about the 3 essential Customer Experience perspectives and how you these will help you to design for consistency and value.
The fun of humor in customer experience
What does humor do for your customer experience? And how can you use humor to give your customer that surprising experience? In this article Laura shares tips and insights about the use of humor for a good customer experience.
