Global Reporting Initiative Nonprofit organization GRI discovers the power of user feedback and UX in website improvements.
de Jong & Laan User research for de Jong & Laan in the GriDD UX Lab User research • UX Lab • website improvement
Mediant Getting started with the customer journey within healthcare institution Mediant Customer Journey mapping
Mitsubishi Advanced Chemical Materials An excellent B2B customer experience through a Customer Experience Journey touchpoint improvement • customer journey
Witteveen+Bos Mapping the digital maturity of Witteveen+Bos maturity measurement • digital capabilities • digital strategy
