Realize your CX potential

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CX Leadership

Map out your vision and develop the best CX strategy that fulfills your ambitions. We dive deep into your organization and set up a strong strategy, aimed at success. Together we transform your organization into a customer-oriented one.

  • Stakeholder management
  • Customer Experience Consulting
  • Process and system mapping
  • Customer Experience Strategy Development
  • Vision & strategy development
  • Customer value proposition design
  • Organisation transformation mapping
  • Change management
  • Product prioritisation
Learn more about CX Leadership
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CX Architecture

Learn to manage success and improve customer relationships. We create the building blocks for a truly customer-oriented organization. Receive the best tactics to truly get to know your customers. Discover which experiences matter and give your customer satisfaction a boost.

  • Customer Journey mapping
  • Customer experience research
  • Behavior analytics strategy development
  • Treejack testing
  • Cardsort testing
  • Capability building
  • User research
  • Customer interviews
Learn more about CX Architecture
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CX Creation

Work with a solid strategy and a clear architecture focused on customer validation. We design the best customer experiences by optimally organizing touchpoints and content. We support you with pragmatic help, value creation and concrete guidelines. Together we create the touchpoints for an unforgettable customer experience.

  • Prototyping
  • Wireframing
  • High fidelity design
  • Customer experience design
  • Brand story & voice
  • Websites & digital platforms
  • UI design
  • UX design
  • Concept development
Learn more about CX Creation

Organizations that exceed CX expectations with GriDD

Mark Geljon

Got a project in mind?

Mark is ready to answer all your questions.