Realize your CX potential

CX Leadership

Map out your vision and develop the best CX strategy that fulfills your ambitions. We dive deep into your organization and set up a strong strategy, aimed at success. Together we transform your organization into a customer-oriented one.

  • Product prioritisation
  • Stakeholder management
  • Customer Experience Consulting
  • Process and system mapping
  • Customer Experience Strategy Development
  • Vision & strategy development
  • Customer value proposition design
  • Organisation transformation mapping
  • Change management
Learn more about CX Leadership

CX Architecture

Learn to manage success and improve customer relationships. We create the building blocks for a truly customer-oriented organization. Receive the best tactics to truly get to know your customers. Discover which experiences matter and give your customer satisfaction a boost.

  • User research
  • Customer interviews
  • Customer Journey mapping
  • Customer experience research
  • Behavior analytics strategy development
  • Treejack testing
  • Cardsort testing
  • Capability building
Learn more about CX Architecture

CX Creation

Work with a solid strategy and a clear architecture focused on customer validation. We design the best customer experiences by optimally organizing touchpoints and content. We support you with pragmatic help, value creation and concrete guidelines. Together we create the touchpoints for an unforgettable customer experience.

  • UI design
  • UX design
  • Concept development
  • Prototyping
  • Wireframing
  • High fidelity design
  • Customer experience design
  • Brand story & voice
  • Websites & digital platforms
Learn more about CX Creation

Organizations that exceed CX expectations with GriDD

Got a project in mind?

Fleur Elise is ready to answer all your questions.