3 key differences between customer experience and marketing

Can a visually impaired also use your website?For the average citizen, digital tools have become an important part of life. Unfortunately, not everyone benefits as much of the opportunities offered by the Internet. By complying to described web guidelines for online accessibility, your website can be used by everyone. This article describes what to consider when working on a website, in 6 tips.

The value of user research on websites, systems or other products is clear to most people. It is not difficult to see that user research helps you to get insight into expectations of users.  It helps you to achieve a better user experience and a higher customer satisfaction. Nevertheless, user research is not common practice and is often forgotten.