3 essential guidelines for designing a guided selling tool

Jeroen Grit en Robert Slagter take a look at why a good organisation-wide customer experience strategy is needed, what is important and how to get started to ensure optimal customer experience for your organisation.

Knowing what types of story structures are possible will help you better tell stories to your customers. Mark Geljon will tell you about possible pitfalls and which structure is best used where.

GDPR has the objective to protect the data privacy of EU residents and to sharpen the way organizations treat data privacy.