Improve your website or app through user testing in the GriDD UX Lab

User research made easy

Start your user research with the GriDD UX Lab. No bulky reports and lengthy projects, but practical research, with short lead times and focused on useful insights. Conducted by an experienced UX researcher.

How does our UX Lab work?

Do you want to optimize your website? Have internal discussions based on what your customer thinks? In the GriDD UX Lab we test your website or app with your customers. So that you can make sound choices. We discuss your wishes in advance and tailor the research to your goals. The research takes place under the supervision of experienced UX researchers. We carry out user tests, but involve you in the process. So that in the future you will know how to conduct research with your users.

The benefits of the GriDD UX Lab

Quickly set up and accessible

Thanks to our standardized procedures and substantiated methods and techniques.

Conduct user research at any location

So also very suitable, for example, during customer events or trade fairs.

Participate yourself

As a client, it is possible (and recommended) to watch during the research.

Actionable insights

Analysis are done by our user research experts, who do not write a thick report, but provide useful insights with practical points for improvement.

Prices

Budget

2500 suggested price

Standard

3500 suggested price

Premium

5000 suggested price

Personal intake interview
Tailor-made research set-up
User test (1 day – 6 respondents)
Video
Research data delivered digitally
Quick Insights
Personal intake interview
Tailor-made research set-up
User test (1 day – 6 respondents)
Video
Research data delivered digitally
Quick Insights
Analysis results
Presentation of results

Personal intake interview
Tailor-made research set-up
User test (1 day – 6 respondents)
Video
Research data delivered digitally
Quick Insights
Analysis results
Presentation of results
Coaching ‘performing user research’
Coaching ‘applying results’
Check-in & support session after 1 month

Hedwig belt op laptop

What will you gain?

  • Insightful report with concrete action points
  • You know how to improve the user experience
  • You know where the bottlenecks in your digital channels are
  • This way you improve the customer experience and, for example, increase conversion, turnover or NPS
Training gebruikersonderzoek toptaakanalyse

The steps of the UX Lab

We have a standard approach for conducting user research in our UX Lab:

  1. In an intake session we determine the right set-up together with you
  2. We finalize the research design and approach respondents
  3. The research takes place in Enschede, Utrecht, online or at your location
  4. We present the insights and you receive a clear document with points for improvement
  5. Through our aftercare we stay in contact afterwards
Patrick Kerling

Get started with the UX Lab?

Patrick is ready to answer all your questions.