Blog · GriDD

The fun of humor in customer experience

January 6, 2020

What does humor do for your customer experience? And how can you use humor to give your customer that surprising experience? In this article Laura shares tips and insights about the use of humor for a good customer experience.

Laura van 't Hul

How to ensure a convincing customer and user experience

December 27, 2019

In this blogpost Bram de Jongh and Bob Graat investigated how the principles of persuasion by Cialdini can be used to provide a better customer and user experience.

Bram de Jongh

4 examples of the impact of speculative design

November 20, 2019

How do you prepare your organization for the possible future? In this blog post we tell you everything about speculative design.

Diederik van de Heg

My 3 key insights of Strive: UX Research ‘19

September 2, 2019

The three key insights in the field of user experience research Bob learned at Strive: UXR conference 2019 in Toronto.

Bob Graat

GriDD apps are discontinued in their current form

August 13, 2019

GriDD apps are being taken out of the app stores and will continue online on www.gridd.nl.

Bram de Jongh

UX Lab: user research made easy

July 18, 2019

GriDD is setting up a UX lab! Patrick Kerling tells all about it in this article: what is is, how it works, the advantages, whom it benefits..the works!

Patrick Kerling

GriDD 11 years: celebrate with us!

May 22, 2019

It's our birthday! Celebrate with us that we exist for 11 years already and win an inspiration session or take advantage of a 10% discount on training and workshops.

Bram de Jongh